Warranty Claim

  • Please include product name and size
  • Drop files here or
    Accepted file types: jpg, gif, png, pdf.
    In order for your claim to be processed, please include EACH of the following pictures: 1) Picture of entire mattress surface free of all bedding. Must show entire surface of product (Naked); 2) Picture with a straight edge laid across surface over area of concern. A measure from top of quilt to straight edge. Do not push tape into quilt but merely touch quilt for measure. Do not measure inside of stitch any stitch tufting; 3) Picture of the Mattress Law label; 4) Picture of Foundation only with straight edge laying across surface; and 5) Picture of the bedframe or slat system supporting bed.

Please refer to the following image examples, and replicate when processing your own warranty claim.  By high quality, detailed photos such as this ,we can get your process moving quickly!